AI for restaurants

Your team serves guests.
Serviio handles the rest.

Modernize your restaurant for the AI era. Serviio connects AI with the systems you already use, helping you handle phone orders and reach guests through AI assistants.

Build an AI-native restaurant, starting with the systems you already use.

Let’s talk about your restaurant Explore our products
Leave your details. We’ll get in touch.

Two products. One Serviio.

Your restaurant, ready for the AI era.

Start with the way your guests order. Serviio helps you serve callers today and explore a new ordering experience through AI assistants.

For your restaurant’s phone

AI phone ordering

Turn calls into complete orders. Answer menu questions, take orders in multiple languages, and connect confirmed orders to your existing POS workflow.

Explore phone ordering

Demo available

Ordering through AI assistants

Explore a new way for guests to discover your restaurant, browse your menu, customize a meal, and review an order through AI assistants such as ChatGPT and Claude.

Explore assistant ordering

Ordering through AI assistants · Demo available

Let guests order through their AI assistant.

Bring your menu into the conversation. Explore how guests could find your restaurant and build a pickup order without leaving their AI assistant.

  1. Discover your restaurant

    Help guests explore participating restaurants and find a menu that fits their meal, right through ChatGPT, Claude, Gemini, and Grok.

  2. Make it their own

    Browse dishes, choose available options, and build a cart through conversation and an interactive menu.

  3. Review before confirming

    Review the order and displayed prices, then confirm to submit it directly through your existing POS system.

Available to explore as a demo. Live restaurant ordering and platform availability depend on launch and integration readiness. Demo orders are not sent to a restaurant.

Request an assistant-ordering demo

Serviio · AI phone ordering

Every call, ready for an order.

Answer the phone, handle the request, and connect the order to your kitchen. Here are the features behind each step.

Serviio · Taking an orderYour restaurant. Your menu.

Thanks for calling! What can I get started for you?

Kung Pao Chicken with fried rice, and two egg rolls. For pickup.

Of course. Mild, medium, or spicy?

Medium, please. The name is Alex.

One medium Kung Pao Chicken with fried rice and two egg rolls, for Alex. Your total is $24.00. Shall I place it?

Yes, that's right.

✓ Order sent to the kitchen

Kung Pao Chicken · medium
Fried rice · 2 egg rolls

Pickup · Alex$24.00
AI phone ordering example. Illustrative conversation and menu prices. Customer confirms before the order is sent.
24/7Phone coverage
7 languagesMore guests understood
2%Per submitted order
No order? No fee!!
$0Monthly & setup fees
01

What callers can ask for

Help guests place an order or get the information they need, right on the call.

Place orders

Takeout, delivery, or dine-in orders — including modifications, substitutions, and add-ons.

Reservations

Book, change, or cancel reservations. Knows your seating policies and party size limits.

Wait times

Tells callers your current wait, busy hours, and the best time to come in.

Menu questions

Ingredients, allergens, prices, today's specials — answers anything on your menu.

Hours, location, directions

Operating hours, holiday schedules, address, parking, delivery zones — all on hand.

Take messages

When a caller needs a person, the AI takes a callback message and routes it to the right staff.

02

How Serviio handles the call

Language, menu knowledge, and call coverage built around your restaurant.

Natural Phone Conversations

Customers can speak naturally, interrupt, ask questions, and change their order - just like talking to a real person.

Multi-Line Capability

Handle multiple calls simultaneously during rush hours. No more busy signals - every customer gets through instantly.

7 Languages Supported

Fluently handles orders in English, Spanish, Chinese, Japanese, Hindi, French, and Italian - automatically detecting and switching languages.

Smart Menu Knowledge

Knows your entire menu, handles customizations, suggests add-ons, and answers questions about ingredients.

Available 24/7

Never miss an order again. Serviio answers every call, even during rush hours, holidays, and late nights.

03

How orders and follow-up connect

Get confirmed orders to the kitchen, keep customers informed, and see what happened.

Direct POS Integration

Works with 39 Miles, Square, Toast, Clover, Chowbus, Mealkeyway, and any POS with an API. Orders appear instantly on your kitchen display - no manual entry, no errors, no delays.

SMS Confirmations

Customers receive instant SMS confirmations with order details and pickup time estimates.

Staff transfers & messages

When a caller needs a person, transfer them to restaurant staff or capture a callback message.

Call recordings & analytics

Review recordings and call data to understand incoming calls, orders, and day-to-day service.

Show me how this fits my restaurant →

Set up AI phone ordering

No complex setup, no IT team required. We handle everything so you can focus on cooking.

1

Connect Your Menu

Share your menu or connect your existing POS. We support 39 Miles, Square, Toast, Clover, Chowbus, Mealkeyway, and any POS with an API. We'll set up your AI agent with all your items, prices, and customization options.

2

Add Your Phone Number

Onboarding is as simple as adding or updating your restaurant's phone number. Keep your existing number or get a new one - we handle the rest.

3

Start Taking Orders

That's it! Serviio answers calls, takes orders, and sends them to your kitchen. View analytics and call recordings anytime.

Phone orders, connected to your POS

Direct API integration with the systems your restaurant already uses. No manual order entry, no syncing issues.

Square Toast Clover Chowbus 39 Miles Mealkeyway

Any other POS that exposes an API. Don't see yours? Get in touch.

AI phone ordering · Business value

What could your team do
with that time back?

Welcome the next guest. Check on a table. Keep the kitchen moving. Serviio handles phone conversations so your team can focus on the people in front of them.

Monthly planning estimate for an average-sized restaurant

1,090Calls handled by AI per month
16.85 hrsPhone time handled per month
$10,866.70Order value handled per month

Illustrative monthly planning figures; actual results depend on call volume, menu, and setup. Phone time represents AI-handled conversations, not verified staff hours saved.

What are missed calls costing your restaurant?
Use your own call volume and average order value to explore the opportunity.

Estimate my opportunity →

AI phone ordering, priced per order

This pricing and trial apply to AI phone ordering. For ordering through AI assistants, request a demo and discuss availability.

Try it free for at least three months. No monthly fee. No setup fee. After the trial, a 2% fee applies only to submitted orders. Add it to the customer's check, and your restaurant can use Serviio phone ordering for free — for life. All calls that don't result in a submitted order — including questions about your menu, hours, or directions — are completely free.

Pay Per Order
2%

per submitted order

  • No monthly fees - 2% only on submitted orders after your free trial
  • No setup costs - we handle everything
  • Unlimited calls - 24/7 availability included
  • Multi-line capability - handle multiple calls at once
  • 7 languages - English, Spanish, Chinese, Japanese, Hindi, French, Italian
  • Call recordings & analytics - full visibility
  • Direct POS integration - 39 Miles, Square, Toast, Clover, Chowbus, Mealkeyway, and more
Start Free Trial

3-month free trial. No credit card required.

Example: What does 2% look like?

$25
order
$0.50 fee
$50
order
$1.00 fee
$100
order
$2.00 fee

Hear it. See it. Ask anything.

Bring your menu.
We'll show you the rest.

See how Serviio fits the way your restaurant actually works. Explore AI phone ordering or see a demo of ordering through AI assistants. We’ll help you choose the right next step.

Request my demo →Or email info@serviio.ai
  1. 01

    Explore AI phone ordering

    Explore menu questions, modifiers, language needs, and customer confirmation.

  2. 02

    Explore ordering through AI assistants

    See restaurant discovery, menu browsing, customization, and test order review in the assistant-ordering demo.

  3. 03

    Plan your restaurant’s next step

    Discuss your existing systems, product availability, and what your restaurant needs to get started.

Frequently Asked Questions

Everything restaurant owners ask before getting started.

What products does Serviio offer?

Serviio offers AI phone ordering and an ordering experience through AI assistants. Phone ordering handles calls and connects confirmed orders to your configured POS workflow. Assistant ordering is currently available as a demo.

Can guests place live orders through AI assistants today?

The assistant-ordering experience is currently a demo using test orders. Contact us to explore the experience and discuss restaurant and platform availability. Demo orders are not sent to a restaurant.

Does Serviio take the full order, or just answer the phone?

Serviio takes the order through conversation, handles menu options and special requests, and asks the customer to confirm before submitting. With your POS integration configured, the confirmed order goes into your kitchen workflow. Customers can order directly on the call.

Does Serviio work with my POS system?
Yes — we integrate directly with 39 Miles, Square, Toast, Clover, Chowbus, Mealkeyway, and any POS that exposes an API. Orders flow straight from the phone call to your kitchen display with no manual entry needed.
Will the AI sound robotic to my customers?
No. Serviio uses natural conversational AI that speaks fluently, handles interruptions, and adjusts to local accents. Most customers don't realize they're talking to an AI unless you tell them.
What happens if the AI doesn't understand a customer?
When the AI is uncertain, it asks clarifying questions just like a human would. For complex situations, it can transfer the call to a staff member or take a callback message. We monitor unclear interactions and continuously improve accuracy.
Can I keep my existing restaurant phone number?
Yes. We forward your existing number to Serviio so customers see no change. If you'd rather get a new number, we'll provision one for you. Either way, the setup takes minutes.
Are there contracts or cancellation fees?
No contracts, no cancellation fees. After your free trial, the 2% fee applies only to submitted orders. You can pass it to customers or absorb it, and you can cancel anytime. We'll forward your number back to your old line within 24 hours.
How is customer data handled?
Call recordings and order data are encrypted in transit and at rest. We don't share customer information with third parties. You retain full ownership of your customer data and can export or delete it at any time.

One conversation is all it takes

What’s next
for your restaurant?

Need help with phone orders? Curious about reaching guests through AI assistants? Tell us what you want to explore.

Leave your details in the form. We’ll follow up to answer your questions and help you choose the next step.

Prefer email? info@serviio.ai →

Ready to get started? Request your free 3-month phone-ordering trial.

Let’s talk about your restaurant.

Leave your details. We’ll get in touch.

We'll use these details to respond to your inquiry. Prefer email? info@serviio.ai

Planning your phone-ordering setup?

Share your menu, language, and POS needs below so we can prepare for your demo or free 3-month trial. For a quick inquiry, the short form above is all you need.

Free setup and onboarding
Cancel anytime - no contracts
Dedicated support team

Or reach us directly:

info@serviio.ai (408) 409-9079

These details help us prepare for your restaurant. Just have a question? Send a quick message instead.

We'll contact you to arrange your demo or trial setup. Submitting this form does not start billing.

Restaurant guides & POS resources

Run a Chinese restaurant with 39 Miles, Square, Toast, Clover, Chowbus, or Mealkeyway?

Serviio has a focused setup path for Chinese restaurants that need bilingual AI phone ordering connected to their existing POS workflow.

See Chinese Restaurant POS Setup See POS Phone Order Integration
Phone order automation Bilingual phone ordering AI restaurant phone agent Takeout phone answering Missed call recovery Restaurant call answering AI Small restaurant phone AI Takeout answering service Chinese takeout AI Chinese restaurant voice AI Chinese restaurant customer service AI Chinese restaurant phone answering service Restaurant customer service AI Chinese restaurant POS integration POS integrated AI agent Chinese restaurant POS AI phone agent Restaurant phone order AI POS POS system phone orders Restaurant phone order taker AI Chinese restaurant AI order taker Restaurant AI assistant AI voice assistant Restaurant tech AI phone ordering Restaurant phone order automation Restaurant automation software AI answering for Chinese restaurants Voice ordering system Takeout AI phone agent Best POS for Chinese phone orders

AI phone ordering by local market

Serviio now has service-area pages for Chinese restaurant owners searching by state, city, POS system, and phone-order workflow.

California Chinese restaurant AI phone ordering New York Chinese restaurant AI phone ordering New Jersey restaurant POS phone order integration Texas restaurant AI phone answering

POS-specific AI phone order pages

Use these pages when the owner already has a POS and wants phone orders connected to the kitchen workflow.

39 Miles POS AI phone agent Chowbus POS AI phone agent Mealkeyway POS AI phone agent AI phone agent Square POS AI phone agent Toast POS AI phone agent Clover POS

Restaurant POS and AI phone ordering guides

Use these guides when an owner is comparing POS systems, still has no POS, or wants to understand the phone-order workflow before a demo.

Chinese restaurant POS comparison guide Restaurant AI phone ordering POS guide Best POS for Chinese restaurant phone orders POS system for takeout restaurant Chinese takeout order POS Connect phone orders to POS Chinese restaurant phone order POS workflow Restaurant POS phone order integration
Leave your details · We’ll get in touch →