Automate calls without losing order detail

Restaurant phone order automation

Serviio automates restaurant phone orders by answering calls, capturing takeout details, supporting bilingual guests, and qualifying POS-ready workflows.

Automation should cover the whole call

  • Answer immediately during lunch, dinner, weekend, and after-hours demand
  • Capture items, modifiers, pickup timing, customer phone number, and notes
  • Route leads by POS system, phone-order volume, and POS recommendation interest

Built for phone-order pressure, not generic automation

A restaurant automation tool only matters if it removes work from the rush. Serviio focuses on the phone channel where takeout-heavy restaurants still lose orders.

Missed call reduction

Multi-line AI answering helps capture demand when staff are already busy.

Bilingual order capture

Support English, Chinese, Spanish, and other languages common in restaurant calls.

POS-ready handoff

Qualify restaurants using 39 Miles, Square, Toast, Clover, MenuSifu, Chowbus, Mealkeyway, or related systems.

Check your phone-order automation fit

Tell us your restaurant, POS system, city, and weekly phone-order volume.