Phone orders handled like a trained front counter
AI order taking for restaurants
Serviio answers calls, understands menu questions, confirms modifiers and pickup details, then routes structured orders toward your POS or kitchen workflow.
What the AI captures
- ✓Items, quantities, modifiers, spice level, substitutions, and notes
- ✓Customer name, phone number, pickup time, and confirmation text
- ✓English and Chinese calls for restaurants serving bilingual customers
- ✓POS readiness for 39 Miles, Square, Toast, Clover, MenuSifu, Chowbus, and Mealkeyway
Built for restaurants that still win orders by phone
Online ordering matters, but many customers still call when they have menu questions, custom requests, or language preferences.
Reduce missed orders
Serviio can handle multiple calls at once during lunch, dinner, weekends, and holidays.
Confirm before handoff
The AI repeats the order, checks uncertain details, and collects enough information for staff to prepare it correctly.
Prioritize POS-ready locations
Restaurants with an existing POS launch faster and avoid turning AI orders into more manual re-entry.
Find out if AI order taking fits your restaurant
Tell us your restaurant type, city, POS system, and weekly phone-order volume.