AI answers when your staff cannot
Restaurant phone answering service
Serviio answers restaurant calls, handles menu questions, collects takeout order details, and routes serious leads toward your POS or kitchen workflow.
What the AI can answer
- ✓Takeout and pickup orders
- ✓Menu questions, allergens, ingredients, and substitutions
- ✓Hours, location, wait times, pickup estimates, and reservation questions
- ✓English and Chinese calls for restaurants serving bilingual customers
Built for phone-order bottlenecks
Most restaurants do not need a generic receptionist. They need a phone agent that understands order-taking, menu details, and the point-of-sale workflow.
Answer every rush-hour call
Serviio can handle multiple callers at once, so customers do not hit a busy signal while your staff is packing orders.
Turn calls into structured orders
The AI confirms items, modifiers, pickup time, customer name, and phone number before handoff.
Prioritize POS-ready restaurants
Restaurants using 39 Miles, Square, Toast, Clover, MenuSifu, Chowbus, or Mealkeyway are better positioned for faster launch.
See if Serviio fits your phone workflow
Tell us where your restaurant is, which POS you use, and how many phone orders you receive.